Sundial has been awarded the Patient Partnership Quality Mark (PPQM) by The Royal College of Chiropractors.
The PPQM is awarded to chiropractic clinics that demonstrate excellence in meeting patient expectations in a range of areas including accessibility, cleanliness and safety and patient communication. The decision to award the PPQM is made by a panel of patients and public who form the Royal College of Chiropractor’s Lay Partnership Group.
The award was presented to clinic principal, Matthew, at a ceremony in London on 29th January by Lay Partnership Group member Mr Paul Shorten.
About The Royal College of Chiropractors
Granted a Royal Charter in 2012 and the Royal prefix in 2013, The Royal College of Chiropractors is an academic membership organisation with over 2800 members and the following objectives:
- to promote the art, science and practice of chiropractic;
- to improve and maintain standards in the practice of chiropractic for the benefit of the public;
- to promote awareness and understanding of chiropractic amongst medical practitioners and other healthcare professionals and the public;
- to educate and train practitioners in the art, science and practice of chiropractic;
- to advance the study of and research in chiropractic.
Members and Fellows of the College have always embraced postgraduate training and Continuing Professional Development (CPD) in the public interest, pre-empting any statutory requirement. The College actively fosters patient and public involvement through its Lay Partnership Group. For more information, visit www.rcc-uk.org.
Here at Sundial Clinics, Brighton we often get asked if patients can claim their fees back from their health insurance companies. Most of the time, you can.
At Sundial we have chiropractors and physiotherapists who are recognised by both Bupa and Axa PPP. Both these private health insurers have a restricted list of recognised practitioners in each speciality. To become recognised, there are a number of requirements, including being in practice for more than 5 years and having references from medical consultants. We also have to adhere to strict guidelines on quality assurance, patient satisfaction and probity.
If you are thinking of making a claim on your health insurance for chiropractic or physiotherapy then it’s worth checking your policy to see if there is an excess and to check the limit of the cover. You will then need to call your insurer to get a claim number which you can pass on to us. We can claim your fees back from your insurer directly or you can pay us and can claim back the fees yourself. You may also need to be referred by a GP in order to make a claim. This is usually straightforward and GPs are generally happy to do this.
If you need an MRI scan or an x-ray, this will often be covered as well. Things that aren’t covered include extra services such as massage and products such as nutritional supplements and orthotics.
Most health insurance companies will not accept a claim for pre-existing conditions. If you have back pain that comes and goes, it can be difficult for an insurer to assess whether or not this is a pre-existing condition or whether the back problem completely resolves and each presentation is in fact a new episode. If you have any doubts as to which sort of back pain you have then please get in touch as we may be able to help in providing the insurer with accurate information.
Sometimes an insurer will suggest another practitioner in your area. If, however, a practitioner is on your insurers approved list, you can choose to see who you like. If you have any queries, please give us a call.
Come and join us for a private of viewing of the extraordinary images from Brighton photographer Amelia Shepherd. Amelia will be presenting her portfolio of Female Fighters at Sundial Queens Road.
Here she will be available to talk about her work, her motivation and her sport.
Amelia has worked as a documentary photographer focused on self-defined projects for the past six years. In 2010 she graduated from London College of Communication with an MA in Documentary Photography and Photojournalism.
Female Fighters is a year-long project combining Amelia’s passion for story telling with her interest in engaging communities. Amelia has created a citywide exhibition with a street presence where the interface between artist, participant and audience is intermingled. Utilising the streets to present one part of this work offers opportunities to passers-by to connect with the subjects. These unexpected encounters in unusual locations create a poignant layer of audience engagement.
A compelling set of portraits of female kick-boxers is presented along with multimedia installations that challenge common representations of women, offering insights into their multi-layered lives. The concept developed through Shepherd’s own practice in kick boxing – She says “Generally reactions focus on ‘aggression’ or ‘violence’. These ill-placed misconceptions motivated me. I’m interested in how such labels affect us as females.”
If you are feeling sore after running the Brighton Marathon we would like to offer the first ten callers a free half hour massage worth £30 with Quentin our physio. Congratulations on running and hopefully completing the course. We would like to help your marathon recovery and massage is great for that.
If you are having more serious problems after the marathon then we suggest seeing Quentin for a more in depth assessment and treatment. Treatment including our laser is wonderful at rehabilitation from the pulls and strains associated with running.
To book in give us a call but be quick, the 10 free ones will go soon.
Our Brighton chiropractor clinics have won an award. Every year the College of Chiropractors recognises the clinics around the country that demonstrate a commitment to exceptional service to patients. A panel of other chiropractors and lay people from the Chiropractic Patients Association pour over the nitty-gritty of what goes on in clinics. If you meet the rigorous standard you are awarded the Patient Partnership Quality Mark for a period of three years. This is the second time both Sundial Clinics in Brighton have won this prestigious award.
As with all such things it is due to the wonderful staff we have running the day to day stuff. The receptionists Polly, Becky, Rachael, Julia, Gabriele and Andrea do a wonderful job. This award is largely due to their commitment and dedication to looking after everyone who comes to see us. In a recent survey 94% of patients rated them very good or excellent. We are not surprised, they are indeed excellent and it is a pleasure to work with them all.
Someone you don’t see on the front desk is Pauline. She runs the back office duties from ordering supplies to invoicing insurance companies to handling the payroll. She has been with us now for 18 years and we could not run the clinics without her. A huge thank you to all of them from Richard and myself.
We would also like to thank you. We really enjoy what we do and that is in a large part due to the fabulous people like you that come to see us. We cannot think of a job we would rather do than look after our patients to relieve their pain and keep them in good shape. It is hugely rewarding and without you we would not be able to do it.
Matthew and Richard
I mostly agree with Adam Meakin about SIJ diagnosis but disagree with some points.
Static palpation is indeed of limited value, probably because of variations in anatomy and poor correlation of supposed findings with pain, dysfunction or pathology. The bone out place theory has not been taught at chiropractic colleges in Europe for 30 years and I don’t use static palpation of bony landmarks for diagnosis at all.
I do however use movement palpation as described in the Gillet test in the references Adam Meakin quotes. Despite poor inter examiner reliability studies I believe motion palpation has a role. Some motion palpation studies have shown better inter-examiner reliability when the design of the study is improved. Although of the cervical spine it shows improved reliability with a different study design. Having palpated an SIJ an estimated 50,000 times over the last 27 years I believe I have built up some skill in assessing these small movements.
As with the other orthopaedic tests Meakin cites for SI examination however, no one test is diagnostic. Motion palpation, taken in combination with the clinical picture, other tests and clinical experience can be helpful in reaching a working diagnosis. Using the correlation of many tests is an approach common to diagnosing many msk conditions.
In addition to motion palpation and orthopaedic tests I find joint line tenderness to be helpful to assist in reaching a conclusion. In addition, prone springing on either side of the SIJ will often reveal decreased give on the hypomobile side as well as tenderness. Some studies have demonstrated altered muscle activity in the presence of SI pain and I often find weakness on testing of rectus femoris, hamstrings or glut max for instance. This may be an effect of arthogenic inhibition but studies have mostly looked at hip and knee pathology in this regard so that is my personal theory to explain some of my clinical findings.