Our Brighton chiropractor clinics have won an award. Every year the College of Chiropractors recognises the clinics around the country that demonstrate a commitment to exceptional service to patients. A panel of other chiropractors and lay people from the Chiropractic Patients Association pour over the nitty-gritty of what goes on in clinics. If you meet the rigorous standard you are awarded the Patient Partnership Quality Mark for a period of three years. This is the second time both Sundial Clinics in Brighton have won this prestigious award.
As with all such things it is due to the wonderful staff we have running the day to day stuff. The receptionists Polly, Becky, Rachael, Julia, Gabriele and Andrea do a wonderful job. This award is largely due to their commitment and dedication to looking after everyone who comes to see us. In a recent survey 94% of patients rated them very good or excellent. We are not surprised, they are indeed excellent and it is a pleasure to work with them all.
Someone you don’t see on the front desk is Pauline. She runs the back office duties from ordering supplies to invoicing insurance companies to handling the payroll. She has been with us now for 18 years and we could not run the clinics without her. A huge thank you to all of them from Richard and myself.
We would also like to thank you. We really enjoy what we do and that is in a large part due to the fabulous people like you that come to see us. We cannot think of a job we would rather do than look after our patients to relieve their pain and keep them in good shape. It is hugely rewarding and without you we would not be able to do it.
Matthew and Richard